Refund and Cancellation Policy
Premium is a digital subscription that starts straight away. Here is how cancelling and refunds work.
Cancelling
A Premium payment covers one month and ends by itself unless you turned on auto-renew. To stop auto-renew, go to Billing and cancel at any time. You keep Premium until the end of the month you have paid for, and you won't be charged again.
When we give refunds
We give a full refund if:
- you were charged twice for the same period;
- you were charged but Premium was never activated and we can't fix it;
- you were charged after cancelling auto-renew; or
- you ask within 7 days of your first ever Premium payment.
Otherwise, because Premium starts immediately, we don't refund a month that has already begun. Nothing here limits any refund right you have under the law where you live.
How to ask for a refund
Email ayushmaurya1836@gmail.com with the email on your account, the payment date and the reason. We acknowledge requests within 24 hours and aim to decide within 7 days.
Approved refunds go back to your original payment method. They usually arrive within 5 to 10 working days, depending on your bank or PayPal.
Delivery
Premium is delivered online. It activates on your account as soon as your payment is confirmed, and nothing is shipped. If it hasn't activated within an hour, please contact us.
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